What We Do
Home > What We Do > Relationship Development & Training > Contract Administration Training

Dispute Resolution and Conflict Management

FAQ about Notices and Filings

Relationship Development & Training

Alternative Bargaining Processes

Contract Administration Training

Custom Training & Workshops

Interpersonal Communications

Labor-Management Partnership Building

Labor-Management Roles and Responsibilities

Organizational Development

Repairing Broken Relationships



Notice of Bargaining

Mediation Referral

Grants Program

Publications About Services and Programs

Training Supervisors and Shop Stewards

A Completed Negotiation Is Just the Beginning

To make a contract and its application in the workplace successful, labor and management must translate the document from language into practice.
The administration of a collective bargaining agreement, and the ability and willingness of the front-line supervisor and the union shop steward to work together effectively, are the foundation of a sound and productive labor-management relationship

FMCS’ Contract Administration Training program emphasizes relationship-building and definition of leadership roles. The program teaches interpersonal and communication skills necessary for a cooperative working relationship.

Other topics covered include:
  • History of labor-management relations
  • Collective bargaining
  • Contract administration roles and responsibilities
  • Grievance mediation and handling
  • Arbitration

Federal mediators serve as trainers, and can work with stewards and supervisors together or separately, although joint training is recommended. The program is targeted at leaders in new bargaining relationships in initial contracts, new leaders in existing relationships, and for those who want to be updated on the latest developments in administrative practices. The program can also be custom-designed to meet an organization’s specific needs.

Email Page

Printer Page